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Service Supervisor - Security Systems in Trenton, NJ at Synerfac

Date Posted: 1/16/2019

Job Snapshot

Job Description

Work for a New Jersey company that has provided advanced security solutions and superior service to residences and businesses throughout New Jersey and the surrounding regionPosition Overview Oversee the daily activities of the Service Department. Essential Job Functions?Ensure proper routing and job assignments for all technicians.?Work in concert with dispatch department.?Review all service tickets to make sure technicians have proper tools/parts for job.?Daily parts requisition tracking.?Provide technical assistance to service staff.?Provide technical assistance to customers as needed.?Closely monitor the service scheduler to ensure technicians are running on time.?Make customer site visits as necessary for troubleshooting purposes. ?Approve time off and/or vacation requests.