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Service Engineer in Clairton, PA at Synerfac

Date Posted: 4/13/2018

Job Snapshot

Job Description

We are seeking a Service Engineer for a position in Jefferson Hills, PA.

Job Duties:
- Assemble and test standard mechanical and electro-mechanical assemblies or systems
- Troubleshoot mechanical, electrical and common software related issues
- Understand the operation and processes related to thin film deposition techniques and vacuum technology
- Understand processes related to thin film deposition systems, including pump down, vent and material deposition
- Direct customer interaction and training during installations, service visits and remote support
- Perform work in a logical organized manner while maintaining a high level of quality workmanship
- Identify areas for improvements related to cost reductions, safety or serviceability
- Examine warranty claims, handles customer returns and exchanges
- Interact with other departments to ensure timely delivery, customer service or problem resolution
- Read and interpret engineering schematics
- Schedule required travel and control of expenses

Job Requirements

Job Requirements:
- 5 or more years related experience or relevant course work with an Associate’s degree (or accredited trade school or collegiate program)
- Basic understanding of vacuum technology and this film deposition
- Strong interpersonal and organizational skills
- Professional verbal and written communication skills, facilitating efficient interaction with global customer base
- Ability to travel domestically and work overtime/weekends as needed
- Competent in Microsoft Office applications
- Ability to lift up to 30 pounds
- Experience with project management, customer service tools and lean office objectives is preferred