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OPS Business Analyst I in West Palm Beach, FL at Synerfac

Date Posted: 4/12/2019

Job Snapshot

Job Description

Our client in West Palm Beach who is looking for a Business Analyst I. This position requires the individual to learn and thoroughly understand the functionality and how they interact and with various module functions.

Essential Duties and responsibilities:
•Ensure business is transferred over to an underwriter, VS/TWG, daily
and the frequency must increase prior to accounting close and month end
•Troubleshoot contracts rejected by TWG to ensure all issues are resolved so these can successfully feed through
•Liaise with the Implementation team and/or underwriter for any issues that require their input/set-ups
•Provide accurate weekly and monthly updates on transfer of business
•Ensure the balancing and reconciling between two systems is functioning up to standards
•Assist claims team with warranty related queries
•Troubleshoot and assist with dealer support issues/exceptions and assist the accounting team with any business reconciliation and cost discrepancies
•Assist in system and database set-up; rate set-ups
•Liase with system administrator for any issues and enhancements needed and completing user acceptance testing for system modifications and enhancements
•Responsible for communicating system changes to all departments as required and directed by the supervisor
•Create accurate ad-hoc reporting for management and partners
•Carryout system testing for dealer/product launches
•Review and analyze Florida Compliance reports daily
•Ability to effectively present information and respond to questions from groups of directors, managers and external accounting service groups
•Attention to detail is necessary for this role
•Ability to create and develop professional relationships with internal and external customer
•Must thrive in a fast-paced environment and be able to work independently and as a member of a team
Must be able to sit for long periods of time, bend, stoop and lift to 25 lbs.
•Special projects as assigned by immediate supervisor
•There are no travel requirements for this role

  Job Requirements  

QUALIFICATIONS:

•Bachelor's Degree in Business or Economics or Mathematics required
•3+ years•experience analyzing system functionality working in a professional business environment required
•Experience performing user acceptance testing required
•Knowledge of SQL preferred but not required
•Experience with VBA, Visual Basic
•Proficient with MS Office applications
•Advanced Excel Experience required
•Must type at least 40 wpm
•Excellent problem-solving skills
•Excellent customer service and people skills
•Excellent English communication skills with the ability to speak and write clearly and informatively and able to read and interpret information
•Must be flexible to work additional hours if needed
•Must clear a background check and drug test
for it will be required for this position