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CRM Specialist in Newark, DE at Synerfac

Date Posted: 3/28/2019

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Newark, DE
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    3/28/2019

Job Description

CRM Specialist

Our client offers various job opportunities to those who are looking for a professional, established, and fun work environment. Positions vary state to state but at our company, we are happy to find a perfect match for those who want to join our team. We are always looking to hire Loan Officers and Collectors as both positions tend to intertwine with one another on a daily basis.

Our client strives to be the best title lender in the industry due to their exceptional customer service, welcoming and confidential environment, and the best interest rates offered in the area.
They pride themselves on building relationships with our clients and even within our own company. Each employee is treated with fairness, respect, and recognition when warranted. There are various bonus opportunities and much room for growth at any position level. While determination and motivation their focal point, they strive to keep our employees happy with fun and interesting challenges. To put it simply, our client is a family and they look forward to onboarding future employees who want to join the team!

  Job Requirements  

CRM Specialist - (Salary + Bonuses)

Responsibilities:
•Work directly with consumers who have inquired about our services
•Guide consumers through the process of reviewing all options and effectively assessing their financial goals
•Listen and seek to understand the customer's true need to create thoughtful solutions
•Overcome customer challenges and assist with negotiating payment solutions that our company offers
•Provide extraordinary service to customers over the phone in a fast-paced contact center environment
•Utilize and leverage internal technology to manage marketing leads effectively
•Help people regain control of their lives financially
Requirements:
•Strong computer skills with experience in lead-tracking or CRM systems
•Experience with telemarketing, lead generation, or cold calling
•General understanding of credit cards, loans and lending or other financial products and services is a plus
•Excellent listening, verbal and written skills
•Common sense, compassion and a desire to learn
•Ability to build connections with consumers, prospects and internal colleagues
•Confidence and ability to think and react dynamically
•Thrives in a competitive environment and rises to the challenge of a fast-paced environment