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Credit Specialist in New Castle, DE at Synerfac

Date Posted: 4/18/2019

Job Snapshot

Job Description

Credit Specialist

  Job Requirements  

Credit / Collections Specialist

Position Summary:

Ideally this person will have collections experience in a B2B setting and is familiar with the fine line between customer relationship management and collecting payment.

Position Responsibilities:

•Reviews the status of delinquent accounts and initiates collection action as appropriate.
•Reviews accounts daily and notifies credit manager of cases requiring special handling.
•Assists with determining customer credit status by utilizing Dun and Bradstreet report and other required applications.
•Initiates appropriate follow-up action on mail returned as undeliverable.
•Researches disputed account balances. Corrects errors including misapplied payments, reversed late charges, returned items, and other situations as they occur.
•Performs clerical duties to include typing letters, copying, filing, faxing, etc.
•Communicates account numbers and credit limits to the customer, salespersons, and branch manager.
•Maintains related data files and produces reports and statistics as required.
•Works closely with all internal departments, combining individual efforts to better serve the customer.
•Compiles, reviews, and sets credit limits for new customers applying for credit in their assigned area.
•Creates or assists in the development of documented processes and procedures.
•Performs other duties as obvious or assigned.


•Strong organization and communication skills needed to implement collection action resulting in optimal statistical performance.
•Ability to effectively interact and negotiate with both internal and external customers during difficult situations in a highly professional and influential manner.
•Ability to initiate and assist in the development of action plans for both individual and team projects.
•Ability to analyze data and present solutions to complex problems involving internal and external customers.
•Bachelors degree preferred in Accounting or business-related field.
•High proficiency in Microsoft Office Suite, expertise in Excel preferred.
•Minimum of 2 years of Credit Experience, five years preferred.
•Experience in construction industry is a plus.

Compensation and Benefits:
We offer attractive compensation and benefits which include:
•Health, Dental, and Vision Insurance
•Disability Insurance and Life Insurance
•401(K) and Stock Ownership
•Paid Vacation and holidays
•Educational Benefits
•Wellness Programs
•Work/Life Balance

***All Qualified Candidates, please contact: Anthony Tagliaferro ***

Phone: 302-324-9400