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Business Analyst in Allentown, PA at Synerfac

Date Posted: 7/22/2018

Job Snapshot

Job Description

Position: Business Analyst
Location: Allentown, PA

Responsible for partnering with other analysts to understand and clarify User Requirements in order to validate system changes. Requirements will be specific to the client project you are assigned to and will require tight deadlines and turnaround times. Leadership qualities will be useful as you engage clients towards meeting their requirements and broadening their exposure to our applications and solutions.

Primary Responsibilities:
• Elicitation and documentation of complex business requirements
• Facilitate meetings for internal and external resources related to business requirements, testing results and/or production issues
• Initiate and lead training related to applications for external clients
• Manages release content for team and coordinate releases with client and internal release management engineers
• Communicates and escalates any issues to Senior Analyst

Job Requirements

• Bachelor's degree in related field or equivalent professional experience
• Ideal candidate will have a minimum of four years of business analysis or quality assurance experience
• Knowledge of testing, testing methodologies and disciplines
• Ability to perform root cause analysis and corresponding documentation
• Experience with data warehousing, Crystal Reports and the Software Development Life Cycle
• Experience with policy administration systems, processes, and procedures a plus
• Understanding of insurance policy administration, illustration and online enrollment concepts is a big plus
• Flexible to meet changing needs and demands of internal and external clients
• Clear, effective oral and written communication skills
• Resourcefulness and ability to take the initiative in completion of work projects
• Ability to work with limited supervision